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10usuarios mirando
Zuma Madrid Reseñas
First time trying this institution I heard a lot about, and it did not dissapoint! Excellent place
Know of this place from so many top cities where they are located, but never tried it, until now. Good location at the out skirts of Salamanca district (high end luxury retail area). nice out side area with roofing and heaters. We had a table inside
Worst experience ever
This was by far one of the worst experiences I’ve ever had at Zuma. After ordering food, we asked for soy sauce at least 4–5 times to different waiters, but never received it. We ordered two bottles of water, but couldn’t drink them because no
Disappointing Management
As a frequent guest at Zuma restaurants worldwide, my experience at Zuma Madrid was shockingly below par. Not only were we not informed that the kitchen was closing—leaving us unable to order more food and still hungry—but the situation was compo
Bad waiter
Great food as always but bad service . Our waiter was spilling drinks , brought the wrong food and always in a hurry. We were asking about the menu but he didn’t answer
Great service
Visited Zuma as we were looking for some sushi after all the tapas of Spain. We were happy we did. From the great wagyu tataki to the streak, and of course the sushi, the flavours were all there. Although a visit is not cheap, it’s worth it. Staff
Very good food and 10 service
The food was great. In our case it was a celebration and we opted for the tasting menu. All dishes were very well presented and delicious. We were surprised by the good service. The waiters were super attentive and cared a lot about our experience at
Rich
The terrace is very nice and the service is very good :) The food was very delicious, especially the salmon and tuna tartare. The nigiris are highly recommended, the restaurant has an atmosphere :)
Absolutely fantastic
Very nice evening at Zuma Madrid: friendly and attentive service, very nice modern setting, very successful musical atmosphere with DJ on Saturday evening and then the dishes: everything was delicious. It's not cheap but it's an experience. As a coup
Excellent
Excellent restaurant, oriental and international food and newly created. Both the premises, the terrace and all the workers are very attentive and efficient, the wait for the dishes is minimal and the weather is very good. We want to make a special m
Terrible service
We ordered the premium menu for €170/pax and I must say that the quality of the food was good, without being surprising, but the service was well below expectations for a restaurant of this price. We ordered the menu, and before finishing it they b
Great place ! Love it
Love this place . Food is great. Desserts to die for. Great service and atmosphere. It’s a must. The space is big and comfortable. You have valet parking and a public parking close by.
Great food and service
Quite expensive restaurant but high value for money. The staff was very welcoming and friendly, the service was excellent and the food was great. We were there for late lunch, good atmosphere and I’m sure the evening atmosphere is even cooler. The
Bad acoustics, you can't talk about foreigners
Typical place for tourists, good food, touristy atmosphere, average service, given the music and the large number of tables and people it is impossible to talk and for the waiter to listen to you. Be careful, they take you off the tables two hours in
One of the better Zumas
Visited a few of their restaurants around the word and Madrid as an opinion is one of the better of them all. Booking process is simple with no questions asked (shame Rome is not the same). Arrival process welcoming and professional. Service is ex
a wonderful evening!
a perfect evening to say the least, we were served by very kind and friendly staff who asked us several times if everything was okay, it is the first time that I have been treated so well at a Zuma, Coco our waitress was super friendly, helpful and k
Fashionable, but.....
Of course, a fashionable establishment always entails a series of comments that sometimes penalize the positive points. The first thing that stands out is the decoration, current and very careful. Also noteworthy is the good disposition of the staff,
Best Sushi in Madrid
The quality of the dishes are impeccable. A great selection of wine. They have a Sumiller ready to recommend a great drink. The ambience is nice. And the services are excellent.
Best Zuma in the world
Well I have been to Zuma in London and Dubai but this is my fav The vibe in Spain is another story and the food is out of this world We shared different dishes and none of them didn’t meet our expectations but actually above expectations The jumb
Service is a joke, not up to standards for Zuma
I booked Zuma Madrid around 1 month ago. Called twice to tell them I will be 30 minutes late and which was confirmed. That we would be seated in the heated terrace. Arrived there and welcomed by a rude and disrispectful hostess who said “your res
Simply amazing
This place is great from start to finish. Will def visit one of their other outlets across the globe. Delicious food and great vibe. I highly recommend the beef tartare, Iberico pork, ribeye & black cod. Cocktails are delic !
Zuma Madrid - Excellent as always
Whichever Zuma around the world, they always makes you feel very special as a guest, and could not wait to be back and see the Zuma Madrid site since my first visit last year when just opened. It has a buzzing atmosphere (despite an early seating!),
Zuma madrid
We had lovley time, very nice crowd food amazing , the wine was so good , i love it its really cozy and nice , waitress are friendly
Conéctate con usuarios que publican reservas para Zuma Madrid
AppointmentTrader es una plataforma impulsada por la comunidad donde los usuarios pueden intercambiar sus reservas o aprovechar sus relaciones personales con Zuma Madrid. Los compradores pueden tomar decisiones informadas utilizando las calificaciones automáticas de los vendedores, que reflejan transacciones pasadas y confiabilidad.
Cada publicación en AppointmentTrader te muestra qué usuario la envió y además proporciona un historial de ese usuario que indica cuánta experiencia tiene y qué porcentaje de sus transacciones resultaron en un reembolso.
Si no hay ninguna publicación de usuario que se adapte a tu horario, puedes ofertar por tu hora preferida.
Supongamos que Peter tiene una excelente mañana y decide invitar a sus tres amigos a Zuma Madrid a las 6 PM ese mismo día.
Revisa la página web del restaurante y ve que no hay reservaciones disponibles. Luego consulta la página de Zuma Madrid en AppointmentTrader, pero tampoco encuentra publicaciones de usuarios.
Ahí es donde entra el proceso de puja impulsado por la comunidad.
Peter puede colocar una puja en AppointmentTrader, que sirve como recompensa para cualquier miembro de la comunidad que decida trabajar para conseguir la reserva. AT entonces notifica a usuarios experimentados que podrían ayudar.
Proceso paso a paso
1.) Establecer una recompensa (puja)
* AppointmentTrader utiliza datos históricos para recomendar una cantidad razonable de recompensa por conseguir una reserva: digamos $100.
* Peter realmente quiere ir, así que aumenta la puja (o recompensa) a $200.
* En esta etapa, la reserva aún no existe.
2.) Un usuario de la comunidad acepta la puja
* CompellingStation67, un usuario experimentado de AT, tiene un historial comprobado obteniendo reservaciones exitosamente y pocas solicitudes de reembolso; recibe una notificación sobre la puja de Peter de $200.
* CompellingStation67 acepta la puja, es decir, ahora trabajará para conseguir la reserva.
* Peter puede ahora hablar con CompellingStation67 por cualquier pregunta mientras el usuario CompellingStation67 gestiona la puja.
3.) Encontrando la reservación
* CompellingStation67 ahora usa sus contactos en Zuma Madrid para asegurar la mesa.
* Si logra obtener la mesa para cuatro a las 6 PM, Peter recibe una confirmación de que la reserva ha sido asegurada.
* Si CompellingStation67 no consigue la reserva, la puja regresa al grupo para que otro usuario lo intente.
4.) Pago y protección
* Una vez asegurada la reserva, CompellingStation67 recibe la recompensa de $200, que se acredita al saldo de AT de CompellingStation67, donde los usuarios gestionan sus propios fondos y pueden retirar mediante opciones como transferencia bancaria, PayPal o Zelle.
* ¡Peter ahora puede disfrutar la cena con sus amigos en Zuma Madrid!
* Como en todas las transacciones en AT, las disputas y cargos por no presentarse se gestionan a través del sistema de resolución impulsado por la comunidad de la plataforma. Los usuarios con buenos historiales están incentivados a cumplir exitosamente las pujas, y los miembros de la comunidad pueden reportar problemas para mantener la confianza en el mercado.
