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Hilton Philadelphia at Penn's Landing Reviews
Disappointing Stay – Smoke Smell and Noise Issues
I was very disappointed with my recent stay at this Hilton. Our room smelled strongly of cigarette smoke, which seemed to come through the vents. The odor was so overwhelming that it lingered on our clothes and made the room extremely uncomfortable.
Don’t bother. Dirty and dated.
Common areas and location good. Room was a C. Dated and dusty. Nice views. Decent bed and bedding. Old furniture. Lamps and chairs full of dust. TV had no streaming. Bathroom was a D. For disgusting. Tub had mold and mildew. Tub floor was tan (no lon
Promote Tyanna! She should be the example employees follow.
Tyanna is amazing 100% management material. After hearing me have an issue with the level of service with Julia, Tyanna saved the day and straighten out the room reservation. The stay went very well after she intervened and it saved me having to call
Worst run hotel I ever stayed at
The location was great and that was the only positive. Wish I could give you zero stars. Worst run hotel Ive ever stayed at. Let me start by saying we were a large block of rooms for my daughters wedding, bringing them lots of business. We personall
After a late night where I booked a one night stay, I was
After a late night where I booked a one night stay, I was woken up by housekeeping knocking loudly at my door at 8:30am despite checkout not being until 11am. This is far too early to be knocking on doors unless it's been confirmed that the gues
Unsafe Experience at Hilton Penn’s Landing
We arrived at 2am with our four children after reserving two rooms with two queen beds each. We had called earlier in the day to specifically request adjoining rooms, and we were assured that would be no problem. When we arrived, we were given two r
Between good and meh
Everything seems pretty good at first. Nice location, friendly check in. But it’s the details that matter, and that’s where this hotel falls short. You notice the outlet in the base of the lamp by the bed is falling out and doesn’t work. And
Perfect location
Loved the location, the staff and the food options! So easy to enjoy the riverfront, take the ferry across to the USS New Jersey, walk around and enjoy the area - also within walking distance of all the major historical attractions and the bus tour s
Nice stay on the waterfront
We only stayed two nights while in the city for a wedding but we enjoyed the waterfront location and the room. The room was well appointed with a comfortable bed, nice sheets , towels and a mini fridge. The location was convenient for our event as we
Dated rooms but perfectly fine
Stayed for one night with our kids in two rooms. Checkin was super simple, manager was very nice and helpful. Rooms definitely need to be updated- bathtub was kind of peeling and bottom of dresser was scuffed and dented. Not a big deal at all but I c
This place is ghetto and run down.
The room we got was showing lots of wear and tear with broken outlet plugs (multiple ones did not work), holes in the comforter cover, A/C that stops working at full capacity at night, tub with standing water and dingey carpets. Safe in the room was
Very dissapointing.
We stayed here when it was owned by Hyatt when we had our wedding reception in 2014 when the hotel was truly 4 star. Our room on our anniversary was dirty, dusty, the sheet had a stain, the furniture was warped and cracked, the bathroom had peeling w
Had a wonderful stay at the Hilton!! The staff was very
Had a wonderful stay at the Hilton!! The staff was very friendly and hotel is beautiful. They have a good bar and the room was very spacious. They have a nice little coffee bar downstairs, too. My only complaint was the AC did not work very well.
DO NOT STAY HERE.
Horrible staff and service, insanely cramped--packed with people everywhere, long lines for elevators at all hours, rooms were subpar at best and parking is a shit show. By far the worst Hilton I've ever stayed at. I actually loved Philadelphia
The views in a water view room are spectacular.
Fireworks on the water at night made our stay for my SOs birthday so special. The condition of the room needs a little work. bedding and towels were very clean, but the tub looked cruddy and wallpaper a bit dirty. I almost exclusively stay at Hilt
This stay was a big disappointment.
Our check in was very confusing. We had reserved 2 rooms, one for my husband and me and one for our daughter. They told us we had one room with a king bed! Although they changed us to a room with 2 queens, it was still unacceptable. We waited until a
The staff is exceptionally nice, but for a Hilton this is a
The staff is exceptionally nice, but for a Hilton this is a miss. It needs some updating. The staff is seriously SO great and these things are clearly out of their control. The temperature controls for the rooms don't work that well and it was
Everything! At darn near $500 a night.
This was probably the worst hotel experience I had had in a while. The rooms are dated (outdated that is), very dusty half cleaned or stocked with soap, lotion ect. All I heard from the staff is no we can't accommodate. I had simple requests. As
Great staff all around ! Front desk, bar, breakfast room
Great staff all around ! Front desk, bar, breakfast room folks were all welcoming. Quiet and clean room. Nice public spaces.
Great option within walking distance of so many options on the waterfront
Clean room, attentive staff and great eating and drinking options . Great bar and coffee shop . Very desirable area with beautiful surroundings and within walking distance to local favorites. As a Hilton gold card member they honored all my benefits
Save up to 30% at Hilton Philadelphia at Penn's Landing!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Hilton Philadelphia at Penn's Landing at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Hilton Philadelphia at Penn's Landing page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* 🏝️ @DistinguishedTree58, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* 🏝️ @DistinguishedTree58 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to 🏝️ @DistinguishedTree58 for any questions Peter may have as 🏝️ @DistinguishedTree58 user fills the bid.
3.) Finding the Reservation
* 🏝️ @DistinguishedTree58 now uses their connections at Hilton Philadelphia at Penn's Landing to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If 🏝️ @DistinguishedTree58 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, 🏝️ @DistinguishedTree58 receives the $200 reward which is credited to 🏝️ @DistinguishedTree58's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Hilton Philadelphia at Penn's Landing!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
