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Hard Rock Hotel & Casino Atlantic City Reseñas
Front desk was great
Booked a non smoking king size room but turned out they didn't have any available. Anum who was great at the front desk upgraded us to a suite! Great service
Yuck at the Hardrock
I went to celebrate the 250th birthday of the Marine Corps and Veterans Day but the dirty socks in my room truly dampened my trip. Still cannot understand how housekeeping missed this and complain to management and they don’t even offer a cookie as
Very accommodating
Everyone was super friendly , helpful and accommodating, especially for Sofia, who is at the front desk who helped us check in perfectly and got us what we wanted Also for Sharon, who takes our orders in in room dining, She gets us our bakery wheat
Great Stay at Hard Rock AC – Spacious Room & Amazing Food
Hard Rock Casino Atlantic City – Our Stay Review My wife and I stayed at the Hard Rock AC from November 11–14 in the South Tower, room 3205. The room was very nice—spacious, clean, and equipped with all the amenities we needed. The slots were
Kudos to Ande!
Ande from Guest services went above and beyond to make sure we were happy with our room! Excellent customer service!! She is a true asset to the Hard Rock in AC!
Amazing Stay
Had an awesome time here. Not a gambler, just finding a safe place to land while on a business trip, and man, it was so much fun to walk around inside the building and see the historical rock museum items. I could walk straight out the doors to the b
Fabulous Fifty!!
Began with the check in service provided by Ande!! It was such a pleasure to be greeted with such amazing energy and warmth. It made my birthday feel like I was supposed to be here to celebrate! My room and view were incredible despite the gloomy wea
Poor front desk/check-in service.
My husband and I booked a weekend for our anniversary. It was our first time to Atlantic city and we also got tickets for a concert that weekend. We had indicated on our reservation that we'd be arriving early, which I know is no guarantee tha
Good. Could be great.
Not the best stay but not the worst. Arrived around 3pm Monday. Had an Apollo bay suite (comped) but upon arrival there was none…front desk was able to get me into an Apollo ocean suite but it was a smoking room. Not the end of the world and apprec
First Class
From the time Alicia P checked us in so patiently, professionally and helped 4 old guys start a great trip until the final day it was all first class.
Love it ðŸ–ï¸
This is a long over due review. A huge shout out to Anum and Alehandro. They definitely go above and beyond, It was my first time staying here and I really enjoyed it. The buffet is AMAZING!!! The food was so good! Would definitely stay again ðŸ–ï
It’s just a big place
Visited the property during my stay…. Large and confusing. Too many ups and downs to get around… player service not open in am… wasn’t impressed
Nice Hotel On The Boardwalk
Nice resort on the boardwalk, had a great view of the ocean, right in the middle of all the action. Hotel is clean and well appointed with ton of rock n roll memorabilia. The fitness centre was nicely appointed and had a great view as well. Had an is
Impressive property!
Totally thrilled with my first stay at the Hard Rock AC. I was convinced to give it a try after a host reached out to me. For years, I’ve been with another casino in town, but I have to say I was totally impressed with the property. More importantl
Hotel staff of check in
I had a great experience with my check in ASRAA was a great staff very helpful and sweet. She was able to accommodate me with all of my needs and in a speedy manner I will definitely be back. Thank you so much. She deserves all five stars.
A GREAT experience from the very start
From the moment we arrived we were treated like stars. At check-in we were greeted with a HUGE smile from Ande our service agent. She welcomed us and explained everything about our upcoming stay. We had a little trouble but it was taken care of by
Ande in guest services was wonderful help!
Checking in Ande went out of her way at guest services to get a room close to our son’s room. We really appreciated her! Super super helpful!
Great customer service!
Ande at the front desk was fabulous! We checked in very late (1am) and only smoking rooms were available. We put up with it for the night. The next morning we asked Ande to switch rooms. She wanted to get us a really nice room for our troubles and se
Front Desk Experience
Experience at the front desk was amazing! Ande is very helpful and goes above and beyond. And shout out to our amazing host Rich O’Brien!!
Top notch in AC
Great staff—friendly and welcoming. Kate is terrific at the front desk. Really terrific restaurants. Rooms are comfortable and well furnished.
BEST PLACE TO GO IN ATLANTIC CITY
The Hardrock is the place to go in Atlantic City. Very friendly check in. The rooms are very clean and housekeeping is the best if you need anything extra. The food in all the restaurants are very good with very good service. The hotel and casino i
Ande guest service agent! The best!
Staff at the Hard Rock in Atlantic City are so welcoming. I want to specifically mention Ande our guest service agent. Such a kind person, very helpful, we couldn’t have felt more welcome and cared for. Thank you Ande for being the best when it com
Excellent from beginning to end
Excellent experience from beginning to end. Everyone was anxious to please, but no one more than Ande at the Registration desk. A more professional, knowledgeable and friendly person can not exist. We were treated so special by Ande and it made our
Great experience 🤩
Excellent service. Front desk Sophia is an excellent person. She is the best in helping checked in. Friendly and very professional. She knows what she is doing. Thank you.
Best front desk experience!!
When I checked in the person at the desk Sofia was amazing!! Super informative and helpful, answered all my questions and offered many different suggestions. I will be coming back again. Hopefully Sofia will still be there. Awesome ambassador for har
Great stay/dining in an amazing venue.
Fantastic stay this past week starting off with an easy check-in with John who gave us clear instructions on the hotel, room access, dining areas, etc. Being first timers here he was really helpful. To access the room towers you had to scan you key c
Great!
Sofia was a great help during check in and our stay! Her hospitality was amazing. Overall, our stay was worthwhile. Clean rooms and everyone was so helpful when necessary.
Lively, fun scene + a nice hotel
Nice hotel! Clean, well appointed room; nice service and organization throughout (except at the Hard Rock cafe for lunch); and amenities that are becoming unusual these days, such as real plates, glasses, and silverware for the room service. The lobb
Sofia made check in pleasurable and a breeze!
The check in process was welcome and simple! Sofia Oronos helped us check in and upgraded us with ease and a smile. Me and my future husband felt so relaxed and well taken care of throughout the experience. We can’t wait to come back to Hard Rock i
Well done Hard Rock Hotel and Casino Atlantic City!
I had a very nice 2-night stay for a conference. I’d be happy to come back here for another conference. Check in was quick and easy. I always request a room far away from elevators and ice machines when booking hotel rooms. This hotel obliged! I st
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Cada publicación en AppointmentTrader te muestra qué usuario la envió y además proporciona un historial de ese usuario que indica cuánta experiencia tiene y qué porcentaje de sus transacciones resultaron en un reembolso.
Si no hay ninguna publicación de usuario que se adapte a tu horario, puedes ofertar por tu hora preferida.
Supongamos que Peter tiene una excelente mañana y decide invitar a sus tres amigos a Hard Rock Hotel & Casino Atlantic City a las 6 PM ese mismo dÃa.
Revisa la página web del restaurante y ve que no hay reservaciones disponibles. Luego consulta la página de Hard Rock Hotel & Casino Atlantic City en AppointmentTrader, pero tampoco encuentra publicaciones de usuarios.
Ahà es donde entra el proceso de puja impulsado por la comunidad.
Peter puede colocar una puja en AppointmentTrader, que sirve como recompensa para cualquier miembro de la comunidad que decida trabajar para conseguir la reserva. AT entonces notifica a usuarios experimentados que podrÃan ayudar.
Proceso paso a paso
1.) Establecer una recompensa (puja)
* AppointmentTrader utiliza datos históricos para recomendar una cantidad razonable de recompensa por conseguir una reserva: digamos $100.
* Peter realmente quiere ir, asà que aumenta la puja (o recompensa) a $200.
* En esta etapa, la reserva aún no existe.
2.) Un usuario de la comunidad acepta la puja
* EternalAnt36, un usuario experimentado de AT, tiene un historial comprobado obteniendo reservaciones exitosamente y pocas solicitudes de reembolso; recibe una notificación sobre la puja de Peter de $200.
* EternalAnt36 acepta la puja, es decir, ahora trabajará para conseguir la reserva.
* Peter puede ahora hablar con EternalAnt36 por cualquier pregunta mientras el usuario EternalAnt36 gestiona la puja.
3.) Encontrando la reservación
* EternalAnt36 ahora usa sus contactos en Hard Rock Hotel & Casino Atlantic City para asegurar la mesa.
* Si logra obtener la mesa para cuatro a las 6 PM, Peter recibe una confirmación de que la reserva ha sido asegurada.
* Si EternalAnt36 no consigue la reserva, la puja regresa al grupo para que otro usuario lo intente.
4.) Pago y protección
* Una vez asegurada la reserva, EternalAnt36 recibe la recompensa de $200, que se acredita al saldo de AT de EternalAnt36, donde los usuarios gestionan sus propios fondos y pueden retirar mediante opciones como transferencia bancaria, PayPal o Zelle.
* ¡Peter ahora puede disfrutar la cena con sus amigos en Hard Rock Hotel & Casino Atlantic City!
* Como en todas las transacciones en AT, las disputas y cargos por no presentarse se gestionan a través del sistema de resolución impulsado por la comunidad de la plataforma. Los usuarios con buenos historiales están incentivados a cumplir exitosamente las pujas, y los miembros de la comunidad pueden reportar problemas para mantener la confianza en el mercado.
