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The Walnut Room Chicago Reviews
My mom and I had lunch here on a Thursday in May, and I was
My mom and I had lunch here on a Thursday in May, and I was surprised at two things: how quiet it was, and how reasonable the prices were! We both had the traditional pot pie which comes with a small walnut room salad. I had a french 75 cocktail to celebrate finally getting to eat at the famous Walnut Rooom, and mom had a mango Agua Fresca, which was delicious and part of the Cinco de mayo specials. We were both happy with our meals, the service was great and the ambiance was classic! I recommend checking it out, and I'll definitely be back!
I went to the walnut room in November when they had their
I went to the walnut room in November when they had their famous Christmas decorations up. It was a cute vibe and fun to see the big Christmas tree. The food was decent, I got a burger. It seemed a bit outdated and not the best ambiance.
Overall experience was just ok.
It's a Chicago staple known for its Christmas decor and that's really what people go for. I've been around Christmas and it doesn't disappoint. The restaurant is gorgeous no matter what time of year you go. However, I can say less about the food. We got the pot pie, which is what they say is their staple dish and it was tasty but very small for the price. The service was unbelievably slow. It took forever to get our drinks and by the time they got to us, they were warm. We debated on a second round because of how long we waited. Regrettably, we did get a second round but by the time those arrived, we were already done with our meal and were ready for the bill. I would recommend this place for the Christmas experience only but wouldn't advise those to come with high expectations. Be sure to make a reservation if you do because they get booked.
This place is awesome! You should make a reservation.
I had the Sunday veggie quiche brunch menu with walnut salad . It melted in your mouth . It's beautiful inside Cloth napkins white tablecloth Beautiful view Nice sites We will be back Thanks for the pleasant day
We had a wonderful brunch - which set us in the holiday
We had a wonderful brunch - which set us in the holiday mood. The service was great and we had a wonderful experience. It is definitely a holiday To Do if you are in Chicago. Also, the souvenir glasses were a nice touch to take home as well.
Ate at Walnut Room tonight, it was clean and empty.
But the filet steak was the worse I've eaten ever! Walnut Room chef put some kind of gravy mushroom over steak?? A good filet steak does not need drenched in anything. Plus it was a fatty steak? It may have not even been a filet. Mentioned to our waiter and he said he would say something to kitchen. Pretty disappointing!
What can you say about the Walnut Room around the holidays?
What can you say about the Walnut Room around the holidays? The ambience is spectacular. The food is phenomenal. And the service was beyond impeccable. Our servers took care of of a birthday surprise I had planned with precision. It was a parade of cake. And right beside the restaurant was the Marshall Field archive. Felt like the old days!
The ambiance is the only nice thing about this place.
The food and service were very sub-par, including the cost!
The sauce is made of pommery mustard with cheese crusted
The sauce is made of pommery mustard with cheese crusted chicken that was so good and savory along with the mashed potatoes and veggies. Came here for lunch with some coworkers which happens to be located In the macys building. Beautiful space and lovely to visit if you've never been.
Lovely historic restaurant.
Great service. Delicious food. If you want reservations for a table near the Walnut Room Christmas tree, you will have to make reservations months ahead.
Walnut Room great experience
Wonderful atmosphere for a very nice and emotional place. Suggested for a great place where you can eat delicious dishes in a very ancient and elegant sensations.
Came here after Hamilton.
Arrived at 4:45p and it was absolutely dead. Our waitress was pleasant and the food was good. Take note this is on the 7th floor above Macy's.
Sad and Tired Christmas Experience
My daughter and I visited for the Christmas festivities. It was strange that it was very difficult to get a table yet the space was less than half filled when we arrived for our reservation time. Also there was just the 2 of us and we were seated at a 6 person table. Food was ok and as expected. It felt as though the event lacked any sort of lead ship and organization. Perhaps this is how it plays out each year. I was not the event that we expected. It was not even close to other special Christmas events that we have visited with our daughter over the years. Perhaps management should visit other cities like New York and toronto to witness other family Christmas events and learn. The staff seemed to have very little Christmas spirit and performed their tasks with very little interest in making the experience fun for everyone. The experience was a little sad.
Pass
I was looking forward to coming back as it’s been a while since I dined here for the holiday, but if I could give zero stars I would as the dining experience was terrible. We had to ask twice for an additional chair as the table they sat us at didn’t hold the entire party that we reserved for. We were sat in the far back left of the seating area next to the kitchen. What’s unfortunate about being seated in the back left of the seating area is that they leave all the giant bussing bins along side the wall in plain sight so the only view we had was stacked up dishes that smelled like old ketchup and were spilling over with food. The only thing we could hear was the waitstaff and bussers dropping dishes into the bins every few seconds—it was loud and extremely unpleasant. The tables were so close together in this area that a single person could hardly get through an aisle, let alone a waiter with food and definitely not someone with limited mobility or in a wheelchair. There were 3 open tables further away from the kitchen and bussing bins that would fit our party. We asked the hostess if we could move tables so we could get some reprieve from the old food smell and the loud slamming of dishes every few seconds. The hostess said the kitchen was closed but said she’d ask the waiter. After 5 minutes and still no one taking our order, the waiter came to our table and we asked them directly. The waiter didn’t even have a chance to respond because the manager who was standing by the bussing bins heard us ask the question and shouted, “No! Sorry! But no! No one can move to a different table!”. The aggressiveness of the response left us in shock and was embarrassing —we should have just left, but we just froze. The group hardly talked after that. It ruined the whole night. After 30 minutes, we were finally able to get a food order in (they were out of pot pie and salmon). They gave us wet cloth napkins and one of our drinks came in a dirty glass that had lip marks, was sticky, and had finger prints all over it. We didn’t ask for a new napkin or drink because we didn’t want to cause any other reason to get shouted at. Like suckers we just put up with it and paid for an undrinkable drink. Aside from the whole shouting incident, the floors were covered in food and trash. I don’t think they sweep up the dining area throughout the day. I bet the kitchen looks the same. You’ll have a better experience holiday experience at a Cracker Barrel. I will never come back again and wish we could get our money back.
Best Chicken Pot Pie In The World!
This was our first stop when we got to Chicago. The decorations were beautiful. I had read where they had the best Chicken Pot Pie in the world. Well, they did not lie, it was wonderful. Walnut Room Salad was also very good. We finished the meal with a huge slice of Carrot Cake and coffee. The scenery was beautiful and the meal was too. Make sure to get your reservations on Open Table so you do not make the trip and be disappointed.
Very disappointed
The food was good, the service was very bad and very slow. Waited for the bill over 30 minutes. But the worse thing is asking the manager by the tree to take our photo, me my friend and 2 little boys he replied absolutely not , then he loudly asking us if we have reservation!!!!!!! I told him we just finished eating here. If he works for me I will definitely train him first before he works in public , such a bad image to your company and restaurant!!! I have a visitors and spending our money in a place like that to hear such negative respond!!!! Shame on him very disappointed to say the least.
Good Food - Great History
The History of the Walnut Room is excellent. The Christmas Season is a special occasion to visit the Walnut Room. The tree is beautifully decorated and the seasonal holiday menu is very nice. The historic Chicken Pot Pie is must to eat.
Beautiful decor, average food!
The decor at the Walnut Room is stunning! However, the queue to get in (despite having a reservation) was huge!! Once in the staff were pleasant enough. I felt the full experience was very rushed. The food came out very fast and was average. I felt I spent more time in the queue than at the table. A nice place to take photos but not sure I’d return.
This just became a tradition for us!
The food came out really fast and was fresh. We came here primarily so my daughter could see the gigantic Christmas tree in the walnut room and see the fairy princesses. We got all of that and visits from THREE fairy Princess. My daughter was loving it all. We had a chicken pot pie, chicken tenders and Turkey breast dinner… All were great. They even sent my daughter home with a glass mug to commemorate the dining experience. (Free!)
Very Special Experience
We were so looking forward to this and were not disappointed! It was our first time, and we loved the dinner, the dessert, the souvenir glass, the tree, and everything! We were treated well and made to feel special. I can understand how people might make this an annual tradition. We may even be back ourselves!
Christmas Time at the Walnut Room
The Christmas time here will be a yearly treat; but I recommend you start looking for reservations in September as it was IMPOSSIBLE to get any reservation by the tree in November-December. I was LUCKY to get the first day at 630pm! Overall, it was a fun experience (more or less); the table we had was definitely put in to have an extra table - it was tight and way to close to the table of 5 next to us. Food was great ($$-$$$ side -- but that's to be expected); Changing of the colors of the room: I preferred the orange as it was "natural" and easy to take pics of the food and tree in its natural light; it affected my sight a little; also I think prices are about $2 too much ;) Overall, though I would recoomend this is a Christmas treat!
I wasn't sure what to make of this place at first - it's
I wasn't sure what to make of this place at first - it's upscale, but inside of a department store. There's limited seating due to short staff in the evening, but the service is efficient and friendly. All in all, I was pleasantly surprised. Our cocktails were sneakily strong, and my meatloaf was so, so good. It screamed traditional, but the mix of pine nuts and spinach within added a fresh, light flavor to it. The braised beef dish also had a great flavor and was tender, but didn't "fall off the bone". The buttery garlic bread with asiago cheese was hit at the table, but all this looked to be was Hawaiian bread buttered in garlic and topped with the cheese - not a bad thing, but easy to replicate at home. Nonetheless, I liked it here.
Refined Dining...
I wouldn't go so far as to say the Walnut Room is fine dining, but it is refined; nice decor with a properly laid table setting, not a knife and fork wrapped in a paper napkin. Tablecloths would be a nice touch, but no one seems to do that anymore. The menu provides appropriate variety and thankfully, descriptions are not vague. Great full table service; staff are friendly, although personal presentation could do with a bit of work. It's a lovely place to dine for a special occasion/celebration.
I've been to many drag brunches in Chicago and this was
I've been to many drag brunches in Chicago and this was unfortunately my least favorite. It's very stressful to find a seat and our seating arrangement was not very comfortable. The room is also just too big and you barely get to see the queens perform. The Caesar salad had very little flavor as well.
Classic and timeless.
Although it's shrinking in size, it's the Walnut Room! A Christmas tradition.
My first time going to the Walnut Room in many years.
We were greeted by a very nice hostess and were seated near the large windows overlooking State St. I asked the hostess if she could lower the volume of the music. She said that she would look into it. About 15 minutes later the hostess was seating another couple and I asked her if they would lower the volume again, she the volume has to be lower on the third floor, not on the same floor we were on. I contacted Macy's for a follow-up.We both ordered their famous Chicken Pot Pie. They were delicious with a perfectly cooked top crust and a good mix of vegetables, and chunks of chicken, no wonder it's their most famous dish. I can't say as much for the Caesar Salad it was anemic with hardly any dressing on it. I didn't even finish half of it. On the other hand, there was a nice "citrusy" tossed salad that came with the Chicken Pot Pie, it was ten times better than the Caesar Salad. We asked for the dessert menu but decided on a slice of Carrot Cake to go, my friend said it was the "best ever". We decided not to have coffee and dessert there for obvious reasons. The only reason I gave four stars is because of our waiter Jose' he was outstanding, very attentive and informative.
The chicken pot pie was tasty.
However, the Vegan option was awful, inedible. The Server still charged us despite the fact my daughter hated it and didn't eat it. In fact the Server didn't seem to care. The Christmas tree is gorgeous as are the rest of the decorations. The history, the beautiful setting, the decorations and festive nature almost made it worth it for a good, overpriced, chicken pot pie and inedible Vegan meal. Just expect to pay a lot for atmosphere and not much else.
A fun Christmas tradition.
The restaurant is super festive with a nice cozy atmosphere and the iconic beautiful tree. Very family friendly, especially brining our infant for the first time. The food is noting to write home about. Small portions and kind of salty. Nonetheless, the food was acceptable quality. You are really visiting to take in the spirit of the season. I wouldn't really make the trip any other time if the year, but at Christmas it is definitely a charming place to visit with family.
The interior felt a bit like an amusement park which isn't
The interior felt a bit like an amusement park which isn't necessarily bad. Still, the ambience was not what I thought it would be. I had snagged a last minute reservation after Christmas so maybe it was different because of the seasonal crowd. My family each got different meals, but I couldn't help noticing how they seemed to use the same ingredients in every dish (green beans, nuts and gravy). The chicken pot pie was front in center on the menu so I figured I should try it! It was delicious and nicely seasoned. At the same time, it was plated as if someone might've just heated it up and placed a giant ritz cracker on top of it. My favorite part actually ended up being the salad that came with! It was sweet with a perfect amount of crunch, but definitely not for people who don't like sugary salads. Overall, I liked it. Still, I think the quality of the food could have lived up to the reputation a little more.I recommend trying it at least once (maybe without the seasonal crowd)!- AT
Walnut room is an iconic Chicago must see and eat it.
The Decour has definitely changed inside from the traditional walnut walls and wood. However, the food service and tradition of going is an experience for all. Great family day or if you're here visiting downtown or in the burbs, please do partake in the walnut room. chicken pot pie in the meatloaf our favorites. Remember the holidays get booked so you'll have to be on the waitlist an open table if you miss your desired time. Book in advance and don't forget to cancel so someone else can get in if you change your mind.
Got to finally try the Walnut Room it was so hard to get
Got to finally try the Walnut Room it was so hard to get reservations during the Christmas holiday season. I would check the website daily to see if they had reservations. It was fully booked all the days but good thing on one of the nights someone had canceled so I was able to snag a reservation. Ordered their famous pot pie which was very traditional but nothing special. It was lacking some flavor slightly. The little one got to make his snowman and it was kind of sad how small it was. Not worth it. Tried their chocolate dessert but it was such a hard crust that I wasn't able to eat it. I don't think it defrosted well enough. Overall I would say the Christmas tree inside the Walnut Room is nice but food or dessert isn't up there. But many people come here because of the tree and they do change it every year.
The ambiance is what this place is known for and it did not
The ambiance is what this place is known for and it did not disappoint! Our server was attentive and wonderful!There was a "fairy" that came around granting wishes, and of course the big tree in the middle was beautiful.The food wasn't great, but wasn't bad either. The prices were not outrageous, so that helped. The dessert was delicious! We had carrot cake which my sister said was so good. Frango mint ice cream pie, yum! I had the Frango mint hot coffee which was delectable! I will continue making this our yearly Christmas tradition!
Signed up for the Christmas Season Experience, (you need to
Signed up for the Christmas Season Experience, (you need to start looking for the reservations mid-October?) Was able to reserve a table for 12/28. Let me start out by saying the food was delicious. I missed the buffet, however...but we can thank COVID for taking that away!As we were walking to the back of the restaurant where they wanted to place us, I noticed empty tables that could accommodate 2 people at either a two-top or 4-top in the main room with the Christmas tree. Sorta put a bad taste in my mouth already.Noticed there was not enough wait staff, although Dominque was very friendly, she eventually disappeared and we had to have a table-cleaner to ask our server we needed refills on drinks. Service eventually improved (helped when we asked them to bring extra glasses of soda). One pet peeve..it was way too dark in the back. More light is needed! Not sure if we ruffled the feathers of our server, we recv'd glass mugs commemorating 115 years of the Walnut Room Christmas meals...not sure if they were giving them out free or not, but it helped smooth things over in the end.
Christmas Cheer...Sort of.
Did not check out the reservations early enough, but was able to get in 12/28. As we were walking to the back of the restaurant where they wanted to place us, I noticed empty tables that could accommodate 2 people at either a two-top or 4-top in the main room with the Christmas tree. Sorta put a bad taste in my mouth already. Noticed there was not enough wait staff, although Dominque was very friendly, she eventually disappeared and we had to have a table-cleaner to ask our server we needed refills on drinks. Service eventually improved (helped when we asked them to bring extra glasses of soda). One pet peeve..it was way too dark in the back. More light is needed! Not sure if we ruffled the feathers of our server, we recv'd glass mugs commemorating 115 years of the Walnut Room Christmas meals...not sure if they were giving them out free or not, but it helped smooth things over in the end.
Terrific
A must visit at Christmas time. Scenic, historic, excellent service, good food, friendly patrons. Make a reservation and enjoy
Nice tree but there mats about it
Menu online was completely different than what was actually offered. Our food was luke warm, not hot at all when served. Service was really bad. It took a long time to get a refill on my drink. The waiter brought my drink order as he handed me the bill. Menu was underwhelming and limited. Decor was nice as usual but didn’t make up for the food or service. I wouldn’t come back
Great eating experience and something I will do again
Wonderful lunch in a nicely decorated restaurant. Had the Chicken pot pie and it was delicious. Service was excellent. Even though I was standing at the entrance, I needed to use a QR code to setup a reservation. Was seated immediately but thought the process was odd.
OK food but great atmosphere
We made a reservation to have lunch here after seeing Santa. First time eating here, but had heard about it for years. The food was OKAY (had the chicken pot pie), the dinner rolls they served were great, dessert was good. The restaurant is beautiful, worth it just to be up close to the tree. Kids enjoyed the fairy walking around granting wishes. I wouldnt make a special trip for the food, but if you happen to be at Macys or want to get in the holiday spirit its worth the visit.
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