Sonder The Heid Philadelphia Reseñas
Terrible acoustics
We stayed for 4 nights. It’s a nice concept and a good looking industrial repurposing but it’s let down badly by awful noise issues. The walls are wafer thin and it feels like your neighbours are sitting on the end of your bed. The sound transfer
Had high hopes but very disappointed
Had high hopes but very disappointed. The self service concepty is great as a concept but it requires that help musty be available if needed and that basic principles of accommodation be steadfast and fair. Wifi was promised yet not accessible for
Wonderful and cost-effective
The Heid was a wonderful base for our trip. It is central (about 10-15 minutes from the main centre) and easy to get to. The building is very cool and our two-bedroom apartment was absolutely huge! The place was very clean and well-appointed and the
Would stay again when in this area
Beautiful place, close to the Franklin music Hall and Reading Terminal. Staff very helpful, place clean, well furnished. Only complaint was the mattress was old & too soft, but new, good quality sheets. Some street noise but ear plugs provid
Always a blast at this location! Comfortable, large spaces,
Always a blast at this location! Comfortable, large spaces, cozy, lovely service! Essentials are always stocked! Lovely rooftop and gym. This place has my heart. 2nd time here, hope to be back for many more It's not as close to the city as Wit
Good room, friendly staff, very loud neighbours
The amenities, room, staff were excellent. Location is fine, only 10 minutes from downtown on foot - the neighbourhood itself is quiet but has stores. Checking in and out was smooth. Luggage storage was very helpful. Why poor? Our bedroom backed on
Front desk jerk
The stay was great. The employees were wonderful with exception one. It was a Thursday morning 10/3/24. The big fella up front was a real jerk. Wasn't the greatest listener. Ended conversation with him quickly. He had the WORST cust rep ever
Nice stay
I was very happy with my stay at the Heid three years ago and feel the same after my most recent visit. Three years ago, my girlfriend and I were fortunate to get one of the top floor units that gave us a beautiful view of the city. This time, travel
Fantastic hotel
This was our first time staying with Sonder and we were very impressed. I liked the digital check in and digital concierge. All worked well and the online chat feature was very quick and resolved all queries / issues. The rooms were huge. It was gr
The battery on my door died and despite having an important
The battery on my door died and despite having an important call I needed to be on, I was locked out of my apartment for over an hour with no one who works for Sonder in or nearing the building. It took the help center 30 minutes to even get ahold of
Grant and the staff at Sonder The Heid were AMAZING.
They helped us out so much during our stay and the room was very impressive and enough space for the group that we had. Would definitely book again when I'm back in Philly!
The presence of a roach infestation was not only
The presence of a roach infestation was not only distressing but also raised serious concerns about hygiene and cleanliness standards. Despite my previous attempts to address these issues, I have not received any response or compensation for the inco
NOTE: USE THEIR CHECK-IN SITE sonder.
com/checkin BEFORE YOU GET TO THE BUILDING. It takes 5 mins to register and get your door code, and they sent the instructional email HOURS AFTER my check-in time so I had no idea until my coworker told me. And download the app for more detailed info
Oh. My. Goodness. Sonder at The Heid was absolutely PERFECT
Oh. My. Goodness. Sonder at The Heid was absolutely PERFECT for our stay in Philly this past weekend! I love that everything is done through the app, completely contactless! Customer support 24/7 is an added plus! We needed new towels, delivered imm
Stayed here recently after staying at another sonder in the
Stayed here recently after staying at another sonder in the city. Had a glitch with the code to enter our apartment when we first got there but reached out online and had problem fixed in 10 minutes. Wow! The place is an apartment....full kitchen, wa
This was our first time staying at a Sonder and we were
This was our first time staying at a Sonder and we were very impressed. We booked the 2bd 2bth and were amazed at the size of the place, which far exceeded any regular hotel room. The location was only a short walk to Reading Terminal and the Conve
The whole process of using a contactless hotel was pretty
The whole process of using a contactless hotel was pretty smooth with the exception of adding ID which was a pain The hotel was very clean and straightforward Could improve by adding a storage facility option but pleasantly surprised by whole exper
Save up to 30% at {0}!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
Cada publicación en AppointmentTrader te muestra qué usuario la envió y además proporciona un historial de ese usuario que indica cuánta experiencia tiene y qué porcentaje de sus transacciones resultaron en un reembolso.
Si no hay ninguna publicación de usuario que se adapte a tu horario, puedes ofertar por tu hora preferida.
Supongamos que Peter tiene una excelente mañana y decide invitar a sus tres amigos a Sonder The Heid Philadelphia a las 6 PM ese mismo día.
Revisa la página web del restaurante y ve que no hay reservaciones disponibles. Luego consulta la página de Sonder The Heid Philadelphia en AppointmentTrader, pero tampoco encuentra publicaciones de usuarios.
Ahí es donde entra el proceso de puja impulsado por la comunidad.
Peter puede colocar una puja en AppointmentTrader, que sirve como recompensa para cualquier miembro de la comunidad que decida trabajar para conseguir la reserva. AT entonces notifica a usuarios experimentados que podrían ayudar.
Proceso paso a paso
1.) Establecer una recompensa (puja)
* AppointmentTrader utiliza datos históricos para recomendar una cantidad razonable de recompensa por conseguir una reserva: digamos $100.
* Peter realmente quiere ir, así que aumenta la puja (o recompensa) a $200.
* En esta etapa, la reserva aún no existe.
2.) Un usuario de la comunidad acepta la puja
* 😎 @MaternalRecord73, un usuario experimentado de AT, tiene un historial comprobado obteniendo reservaciones exitosamente y pocas solicitudes de reembolso; recibe una notificación sobre la puja de Peter de $200.
* 😎 @MaternalRecord73 acepta la puja, es decir, ahora trabajará para conseguir la reserva.
* Peter puede ahora hablar con 😎 @MaternalRecord73 por cualquier pregunta mientras el usuario 😎 @MaternalRecord73 gestiona la puja.
3.) Encontrando la reservación
* 😎 @MaternalRecord73 ahora usa sus contactos en Sonder The Heid Philadelphia para asegurar la mesa.
* Si logra obtener la mesa para cuatro a las 6 PM, Peter recibe una confirmación de que la reserva ha sido asegurada.
* Si 😎 @MaternalRecord73 no consigue la reserva, la puja regresa al grupo para que otro usuario lo intente.
4.) Pago y protección
* Una vez asegurada la reserva, 😎 @MaternalRecord73 recibe la recompensa de $200, que se acredita al saldo de AT de 😎 @MaternalRecord73, donde los usuarios gestionan sus propios fondos y pueden retirar mediante opciones como transferencia bancaria, PayPal o Zelle.
* ¡Peter ahora puede disfrutar la cena con sus amigos en Sonder The Heid Philadelphia!
* Como en todas las transacciones en AT, las disputas y cargos por no presentarse se gestionan a través del sistema de resolución impulsado por la comunidad de la plataforma. Los usuarios con buenos historiales están incentivados a cumplir exitosamente las pujas, y los miembros de la comunidad pueden reportar problemas para mantener la confianza en el mercado.
